Professional Services Consultant – IBM Technologies

The candidate will be required to work as part of a multi-skilled Infrastructure consulting team working on chargeable projects, so should be open to learning new technologies, and should be prepared to work for multiple clients on a variety of infrastructure projects. Also should have a chargeable, professional services / consulting, client-facing background.

Essential Duties and Responsibilities:

• Designs and deploys Customer Solutions based on IBM Technologies
• Implements overall solution for clients, including development of designs, documentation, and plans.
• Works with our clients to perform assessments, health checks, performance tests, and capacity planning.
• Provides knowledge transfer, training, and documentation to our clients upon project completion.
• Good knowledge and hands-on experience of enterprise class platforms is a requirement as well as a variety of other hardware platforms particularly converged systems.
• Assists in opportunity evaluation and leading or assisting on pursuits at new clients or within existing ones.
• Demonstrates and actively promotes an understanding and commitment to our mission through performing behaviours consistent with the organisation’s values.
• Provide support to clients on IBM environments.
• Supports and conducts self in a manner consistent with customer service expectations.

Education:

• Should have a minimum of a third level degree in Computing or Information Technology or a related field
• IBM Professional Certification on AIX, Tivoli Storage Manager /etc would be highly desirable

Experience:

Experience in the following is required:

• IBM Technical Consulting Experience including design, implementation and support of IBM technology based solutions including:
  • Consulting background focused on AIX / UNIX solutions
  • Experience with IBM Storage products / IBM Storage Solutions / Tivoli Storage Manager
  • Experience with Security products, Firewalls etc
  • Experience with design and implementation of IBM UPS solutions advantageous.
• Knowledge of Cloud technologies/marketplace. Private Cloud & Hybrid Cloud
• Experience of large-scale enterprise support utilising industry best practices and mature processes
• Implementing Disaster Recovery & Business Continuity solutions
• Data center operational knowledge
• Desirable would be to have experience of Windows/Linux systems administration (OS, network, storage, application support); Network and SAN connectivity including TCP/IP, FC, MPIO, etc.
• Ideally should have a chargeable professional services / consulting, client-facing background.